Support
We are here to help
Questions, bug reports and feature requests for Project Context Export and Asset to Text go to one inbox, read by the people who build the tools. We reply within 2 business days.
What to include in a report
A good report lets us reproduce the problem on the first try. Please include:
- Plugin and version: Project Context Export or Asset to Text, and its version (Edit > Plugins shows it)
- Engine version: for example Unreal Engine 5.7.1
- Operating system: Windows or macOS, with version
- What you did and what happened: the menu command or command line you ran, what you expected and what you got
- The log: from
Saved/Logs/in your project, the lines containingLogProjectContextExport(orLogAssetToTextfor Asset to Text) - The asset, if you can share it: or the exported
.mdfile that looks wrong
On the command line, failures are logged as LogProjectContextExport: Error and the commandlet exits with code 1.
Response time
Within 2 business days. Most questions are answered sooner.
Before you write
The answer may already be in the FAQ or the documentation. The changelog lists what changed in each version.
Buying and licenses
Purchases, licenses and refunds are handled by Fab. For questions about the tools themselves, email us.